Protocol Officer (Protocol and Liaison), Rome, Italy

Organization: Food and Agriculture Organization of the United Nations (FAO)

Country: Italy

City: Rome

Office: FAO Rome

Closing date: Tuesday, 14 February 2023


Protocol Officer (Protocol and Liaison)

Job Posting: 24/Jan/2023

Closure Date: 14/Feb/2023, 10:59:00 PM

Organizational Unit : CSG

Job Type: Staff position

Type of Requisition : Professional

Grade Level : P-3

Primary Location: Italy-Rome

Duration : Fixed term: 1 year with the possibility of extension

Post Number : 2009384

CCOG Code : 1A10

FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture

Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply

Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO’s values

FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination

All selected candidates will undergo rigorous reference and background checks

All applications will be treated with the strictest confidentiality

FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Governing Bodies Servicing (CSG) provides support to the Secretariat of the Conference and the Council, and supports all Governing and Statutory Bodies of FAO. It houses the Multilingualism expertise of the Organization, delivering corporate language goods and services. CSG also provides Protocol and Meetings services to the Organization.

The position is located in the Protocol Services branch (CSGP) at FAO headquarters in Rome, Italy, which acts as liaison between the Organization, the Permanent Representations and the Host Government, and provides administrative services regarding visas, privileges and immunities for staff and accredited Member representations. It ensures that applicable Protocol is observed in the relations with Members and the activities of the Organization, including with regard to meetings of its Governing Bodies.

Reporting Lines The Protocol Officer (Protocol and Liaison) reports to the Chief of Protocol.

Technical Focus Support liaison with Members and the Host Government to ensure that applicable protocol is observed in the relations with Members and the activities of the Organization.

Observation of applicable Protocol between the Organization, Members and the Host Country.

Key Results Provision of protocol-related services to Members, observers, management, staff and all stakeholders.

Key Functions

Supports the coordination of protocol-related services;
Provides and monitors delivery of protocol services to Permanent Representations to FAO;
Advises the Chief of Protocol and the permanent missions on matters of protocol and policy procedures;
Keeps informed on government and policy evolution and maintains up-to-date information on composition of Governments of Member States and intergovernmental organizations;
Undertakes ad hoc tasks and missions, as required by the Chief of Protocol, on matters of a diplomatic and procedural nature.

Specific Functions

Liaises with Embassies and Governments and ensures the preparation and finalization of the Credentials for new FAO Representatives (FAORs), in cooperation with the Human Resources Division (CSH);
Independently coordinates the drafting and timely dispatch of letters of submissions of candidacies and Credentials letters for newly appointed FAORs, congratulatory messages and other routine correspondence related to holidays, national days or important changes in Governments;
Supports the function of Secretary of the Credentials Committee during FAO Conference sessions, receiving and evaluating credentials of delegates and ensuring the preparation of related documents;
Prepares official correspondence for the Director-General’s signature;
Coordinates the updating and publication of the List of Permanent Representatives accredited to FAO, as well as the Ministerial List of related governmental authorities of Member Countries;
Provides guidance to Secretariats of FAO Governing Bodies and Statutory Bodies in respect to FAO meeting protocol policy and procedures; and

Performs other related duties as required.


Minimum Requirements

Advanced university degree in Political Sciences, International Relations, Public Administration or a related field;
Five years of relevant experience in United Nations protocol, liaison or related areas;
Working knowledge (proficient - level C) of English and limited knowledge (intermediate - level B) of another official FAO language (Arabic, Chinese, French, Russian or Spanish).


Results Focus

Team Work


Building effective relationships

Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

Work experience in more than one location or area of work, particularly in field positions, is desirable;
Working knowledge (proficient - level C) of Italian is desirable;
Extent and relevance of experience in the specific area of protocol, in a multilateral setting;
Experience in organizing events/meetings, in an international setting, particularly registration of delegates for United Nations or intergovernmental meetings;
Ability to manage and maintain up-to-date information on composition of Governments and Diplomatic staff is considered a strong asset;
Extent knowledge of Protocol office duties, in an intergovernmental context;
Knowledge and understanding of Protocol rules and experience in the application of administrative procedures and practices related to the accreditation of diplomatic staff, in the United Nations context, is an asset;
Demonstrated ability to work independently and to organize work under pressure;
Political judgement and diplomatic skills, especially regarding interaction with high-level personalities, and ability to establish and maintain work relationships and contacts at all levels;
Strong ability to overcome difficulties and/or challenges, keep calm even in stressful situations.

FAO staff are expected to adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.


Extension of fixed term appointments is based on certification of performance and availability of funds

FAO reserves the right not to make an appointment.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.


A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, click on the following link: allowances/salary.htm Other benefits, subject to eligibility, include:

Dependency allowances

Rental subsidy

Education grant for children

Home leave travel

30 working days of annual leave per year

Pension fund entitlements under the UN Joint Staff Pension Fund

International health insurance; optional life insurance

Disability protection

FAO encourages a positive workplace culture to increase inclusivity and diversity within its workforce. FAO applies measures in which all staff members contribute equally and in full to the work and development of the Organization. This includes:

elements of family-friendly policies

flexible working arrangements

standards of conduct.


To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills

Candidates are requested to attach a letter of motivation to the online profile

Once your profile is completed, please apply, and submit your application

Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at

Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications

Incomplete applications will not be considered

Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application

Only applications received through the FAO recruitment portal will be considered

Your application will be screened based on the information provided in your online profile

We encourage applicants to submit the application well before the deadline date.

If you need help, or have queries, please contact:

Link to the organization’s job posting: