Communication Associate, Belgrade, Serbia

Organization: UNDP - United Nations Development Programme

Country: Serbia

City: Belgrade

Office: UNDP Belgrade

Closing date: Monday, 6 February 2023

Job Identification : 7881

Locations : Belgrade, Serbia

Posting Date : 01/27/2023, 12:45 PM

Apply Before : 02/06/2023, 12:44 PM

Job Schedule : Part time

Agency : UNDP

Grade : NB3

Vacancy Type : National Personnel Service Agreement

Practice Area : Disaster Risk Reduction and Recovery

Bureau : Regional Bureau for Europe and the CIS

Contract Duration : 6 months

Education & Work Experience : Bachelor’s Degree - 3 year(s) experience OR High School certificate- 6 year(s) experience

Required Languages : Serbian and English language

Vacancy Timeline

2 Weeks

Job Description


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP Serbia supports the Government of Serbia in complying with international conventions and European Union regulations on climate change adaptation and mitigation, emission-reduction, and promotion of the transition to low-emission and climate-resilient development including the most recent requirements under the European Green Deal translated through the Green Agenda for the Western Balkans. Therefore, the focus of activities goes beyond environment and climate change and covers also other relevant sectors as foreseen by the Sofia Declaration on the Green Agenda signed in 2020 and accompanied Action Plan adopted in Brdo pri Kranju in October 2021. The support is designed in such a way to provide support to the Serbian Government, particularly focusing Cluster 4 of the EU negotiation process.

The European Green Deal and the Green Agenda for the Western Balkans offer a blueprint for joint action to tackle the challenges of the green transition. The Green Agenda was shaped into a regional action through the Sofia Declaration and the Action Plan for the Implementation of the Sofia Declaration on the Green Agenda 2021 - 2030. The green transition requires a cross-sectoral approach and broad societal participation to trigger transformative change. In line with this ambition, the "EU for Green Agenda in Serbia" project funded by the EU and the Government of Switzerland, was designed to build broader engagement and participation. The project objective is to contribute to the efficient, inclusive, and sustainable implementation of the Green Agenda by improving the strategic and legislative framework, co-financing the implementation of innovative pilot projects, and mobilizing additional financing for scale-up investments. In this way, the project will contribute to the green transformation of the economy and society in Serbia. The project will also contribute to the overall objective of decarbonization, achievement of the Paris Agreement goals, reducing environmental pollution (air, soil, and water) and support the alignment of Serbia’s regulatory framework with the EU acquis and development of institutional capacities in the following five pillars of the Green Agenda: 1. Climate action, decarbonization and clean energy

2. Circular economy for resource efficiency and industrial symbiosis

3. Depollution of the environment with a strong focus on air quality

4. Protecting and investing in biodiversity and ecosystems

5. Sustainable food systems for sustainable rural livelihood.

Having all abovementioned in mind, UNDP is seeking a communications professional to assist the UNDP Project Manager in the activities related to increasing media outreach and visibility of the project "EU for Green Agenda in Serbia" and related projects under its umbrella, in an integrative manner and in close coordination with the project component managers, as well as other projects which build upon, or run in parallel to the "EU for Green Agenda in Serbia" project.

UNDP Serbia employs a strategic approach to communications, with the aim of increasing visibility and public awareness of our work, ensure continuous and efficient information flow and communication with partners, communities, and the wider public at large. We strive to attract and support the engagement of diverse stakeholder groups, including youth, civil society, national and international partners etc. Our communications activities also support effective advocacy and aim to strengthen and expand partnerships locally and internationally.

Duties and Responsibilities

Under the overall guidance of the Project Manager, the Communications Associate will be responsible for:

Strategic Planning

Assist in the implementation of the Communications Strategic Plan and Communication and Visibility Plan of the Project.

Digital Content & Website

Create, post (share) finalized and approved content (posts, articles) on social media and websites , coordinate UNDP Serbia’s online presence to boost impact on target groups.

Post information on the UNDP Serbia Country Office website.

Update project subpages including publications in the UNDP website.

Follow the latest social media trends and stay up to date with digital media developments (e.g. emergence of new platforms, changes in existing social media channels).

Development of scenarios for video shooting, organisation of video/audio recording.

Data Collection

Collect data /content and voices for the purpose of producing web stories, blogs, press releases, feature stories, fact sheets, newsletters etc.

Monitor traffic and engagement and make quarterly reports against key performance indicators for UNDP Serbia’s channels by using embedded social media analytic tools (FB, TW, Instagram, YouTube, Google Analytics for the web site).

Prepare the daily press review.

Public Information and Advocacy

Assist in the organization of public information and advocacy activities

Monitor UNDP media coverage and prepare reports accordingly as per each UNDP public event.

Keep track of all incoming UNDP publications and inform Country Office of upcoming new ones.

Select photos and digital information to post on social media.


Handle all administrative matters including payments, monitoring of the Communications budget.

Maintain a filing system on all communications-related activities.

Provide translation from English to Serbian and vice versa.

Perform other duties as required.

Institutional Arrangement

The Communications Associate will work under the guidance and direct supervision of the Project Manager (EU for Green Agenda Project) and support the Manager to provide efficient and effective communication services.



Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical Competencies

Thematic Area



Business Development

Knowledge Generation

Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

Business Management

Working with Evidence and Data

Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making.

Business Management


Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience ?Abilit\ to manage communications internally and externally, through media, social media and other appropriate channels

External Relations & Advocacy

Photo production

Ability to create, edit, organize and coordinate

photographic material

External Relations & Advocacy

Web and social media analytics

Ability to analyse and interpret data and statistics to

measure web and social media performance

External Relations & Advocacy

Web production and development

Ability to design, code, develop and create a website

or web page

Required Skills and Experience


Secondary education is required or

University Degree in Communications, Journalism, Public Relations, Television, Graphic Design, or any other related field of study will be given due consideration

Experience and Skills:

Minimum 6 years with Secondary education or 3 years with Bachelor’s degree of progressively responsible experience on communications at the national or international level

Proven record in website management including posting of content

Experience in posting information on social media platforms, especially Twitter, Facebook, and Instagram, LinkedIn, and good knowledge of all these platforms

Excellent writing and interpretation skills, as well as strong analytical aptitude and strong communication skills, and attention to detail

Photography taking skills

Experience in handling administrative tasks

Experience in translation services from English to Serbian and vice-versa.


Fluency in Serbian and English

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.


Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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