Technical Officer, Data Products and Analytics, Washington, United States

Organization: World Health Organization (WHO)

Country: United States

City: Washington

Office: Regional Office for the Americas of the World Health Organization

Grade: P-3

Closing date: Tuesday, 14 March 2023

Technical Officer, Data Products and Analytics

( 2301831 )

Grade : P3

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : One year, First year probationary period. Post of limited duration

Job Posting: Feb 21, 2023, 9:29:31 PM

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The objective of the Health Emergencies Department (PHE) of the Pan American Health Organization (PAHO/WHO) is to increase health sector resilience to emergencies and disasters. PHE assists Member States to strengthen the health sector’s capacities in prevention, risk reduction, preparedness, surveillance, response, and early recovery for emergencies and disasters related to any hazards (natural, man-made, biological, chemical, radiological and others) and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain disasters, including outbreaks, and to provide effective relief and recovery to affected populations. PHE is responsible for ensuring the implementation and updating of the PAHO/WHO Institutional Emergency and Disaster Response policy.


Under the general supervision of the Unit Chief, Health Emergency and Risk Assessment (PHE/HIM), and the direct supervision of the Advisor, Detection, Verification and Risk Assessment (PHE/HIM), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

Collaborate and provide technical support for data management, data products and analytics and conduct statistical analyses of epidemiological data gathered from public health emergencies.

Collaborate and support risk assessment of public health events by using statistical analysis and geographic information system (GIS).

Develop and update Standard Operating Procedures (SOPs) and strategic policies for event reporting and information sharing under the International Health Regulations (IHR);
Provide technical guidance on data management, GIS and other visualization tools, analytical methods and data sharing across all levels of the Organization;
Promote the implementation of new approaches and innovative methods to communicate technical information to international public health professionals, with emphasis on building partnerships networks;
Develop state-of-the-art processes for information sharing; enhance and encourage regional information sharing as a key component of promoting and nurturing a culture of multi-disciplinary and cross-cutting approaches within PAHO/WHO;
Participate in epidemiological emergency response missions, as required;
Develop and provide capacity building and training to colleagues within PAHO, and to partners, including Ministries of Health, with focus on enhancing epidemiology, information management, GIS, and reporting core competencies during emergencies or acute public health events.

Collaborate with officials at the regional and national levels, to ensure a coordinated response using standardized, innovative information systems and tools.

Support the Organization’s emergency and disaster response operations and serve as a member of the Regional Disaster Response Team.

Perform other related duties as assigned, including replacing and backstopping for others as required.


Education :

Essential: A bachelor’s degree in a health or social science or in any other field related to the functions of the position from a recognized university.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: . PAHO will also use the databases of the Council for Higher Education Accreditation and College Navigator, found on the website of the National Centre for Educational Statistics, to support the validation process.

Experience :

Essential: Seven years of combined national and international experience in epidemiology, surveillance and/or control of acute public health events.

Desirable : Experience in epidemiology, surveillance and/or control of acute public health events in countries with limited resources; experience working with event-based surveillance; experience in inter-agency collaboration would be an asset.


PAHO Competencies:

Overall attitude at work : Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

Teamwork : Collaborate and cooperate with others/Deal effectively with conflict

Creates team spirit; promotes collaboration and open communication in the team; proactively supports others; welcomes team responsibilities and drives team results; promotes knowledge sharing in the team. Proactively identifies conflicts and facilitates their resolution in a respectful manner; tactfully resolves conflicts between or with others and takes action to reduce any possible tension; effectively builds a rapport with individuals and teams, establishing good personal and professional relationships, as well as minimizing risk of potential conflict.

Respecting and promoting individual and cultural differences : Relate well to diversity in others and capitalize on such diversity

Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

Communication : Express oneself clearly when speaking/Listen/Write effectively/Share knowledge

Foresees communication needs of audience and targets message accordingly. Facilitates open communication; encourages others to share their views openly and takes time to understand and consider their views. Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies, and procedures. Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization.

Producing Results : Work efficiently and independently/Deliver quality results/Take responsibility

Prioritizes work, monitors own progress against objectives and adapts plans as required; communicates adjustments as necessary. Acts proactively and stimulates action as needed; handles problems effectively and constructively. Produces high-quality results and workable solutions that meet clients‘ needs. Works independently to produce new results and sets own timelines effectively and efficiently. Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary. Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.

Moving forward in a changing environment : Propose change/Adapt to change

Actively supports Organizational change initiatives and demonstrates personal commitment to them, including when faced with new demands; proposes workable solutions to challenging situations. Engages in positive responses to a changing environment and promotes workable solutions to achieve own and team’s results. Welcomes, and actively seeks to apply, new ideas, approaches and working methods and technologies in order to improve own and/or team’s work processes and results; demonstrates commitment to Organizational change initiatives.

Technical Expertise:

Practical knowledge of results-based management concepts and tools and their applications.

Expertise in the use of GIS, R, Phyton and/or programming.

Ability to respond objectively and promptly to unforeseen problems, and exercise sound judgment in recommending feasible technical solutions.

Mature judgment, strong technical, analytical, conceptual, and interpersonal and communication skills; demonstrated ability to identify, assess, analyze, synthesize and provide recommendations on key technical issues.

Demonstrated knowledge of emerging diseases and public health emergencies in international contexts.

Willingness to deploy at short notice in support of international emergency health interventions.

Ability to integrate managerial and technical inputs into recommendations for decision-making process; ability to manage multiple issues and tasks in a complex organizational environment.

Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.


Very good knowledge of English or Spanish with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.

IT Skills:

Demonstrated ability to effectively use current technology and software, spreadsheets, and presentations, as well as Enterprise Resource Planning (ERP) and management information systems. Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.


Annual Salary : (Net of taxes)

USD $64,121.00 + post adjustment

Post Adjustment : 63.5% of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.


This vacancy notice may be used to fill other similar positions at the same grade level .

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit:

PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance). Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy.

Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

All applicants are required to complete an on-line profile to be considered for this post.

Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post. The post description is the official documentation for organization purposes.

Link to the organization’s job posting: