IT Operations Assistant (Digital Services) G5, Yangon, Myanmar

Organization: United Nations World Food Programme (WFP)

Country: Myanmar

City: Yangon

Office: WFP Myanmar

Closing date: Friday, 7 April 2023

Vacancy Announcement

WFP encourages female candidates and people with disabilities to apply.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.


Job Title: IT Operations Assistant (Digital Services) GS5

Grade : General Service Level 5

Type of contract: Fixed Term

Number of Post : 1

Duration: 12 months (extendable)

Duty Station: Yangon

Report to: IT Solution Associate

VA Number: 518567

Date of Publication: 24 March 2023

Deadline of Application: 7 April 2023


This post is opened for Myanmar Nationals Only. Applications received after the closing date will not be considered. Only short-listed candidates will be notified.

Female applicants and qualified applicants are especially encouraged to apply


To deliver high quality technical support, system and data maintenance across a range of areas, in order to contribute to the effective delivery of IT services.

KEY ACCOUNTABILITIES (not all-inclusive)

Under the direct supervision of IT Solution Associate, the incumbent will perform the following duties: -

Assists with maintaining an inventory of organizational needs and requirements, and assists with reports and communication

Assists with process improvement mechanisms, data acquisition and data cleansing

Assists in maintaining databases, with data collection efforts, create statistics

Assists with the identification and analysis of patterns in data using standard techniques

Assists with the preparation of data sets and responds to queries; and maintains/updates web pages.

Assist in data visualization.

Create and maintain software documentation

Assist in integrate data from various back-end web services and databases

Responsible for maintaining information records such as updating web pages and statistical databases to ensure the information is current and well organized.

Respond to a variety of queries about technology and systems in order to assist WFP staff to deliver their services.

With support of senior colleagues, provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively.

Work with stakeholders to gather and refine specifications and requirements based on technical needs

Stay plugged into emerging technologies and industry trends and apply them to operations and activities to improve the WFP IT services and products

Have good understanding of beneficiaries‘ information and transfer management.

Perform other related duties as required.


Education: A diploma/degree with related functional area.


At least five years of progressively responsible job-related experience in information technology, information management, data science or solution development.

Experiences with PostgreSQL, Tableau, SPSS, Phython, PHP, React, JavaScript, Kotlin, Swift, MongoDB, Foundry, AWS, SugarCRM would be beneficial.

Language: Fluency in English language (level C) or intermediate knowledge (level B).

All WFP Employees are expected to demonstrate the competencies and standards of behaviour aligned with our core values and defined in the WFP LEADERSHIP FRAMEWORK, namely:

Leading by example with integrity,

Driving results and delivering on commitments,

Fostering inclusive and collaborative teamwork,

Applying strategic thinking,

Building and maintaining sustainable partnerships.


To be considered, interested candidates are invited to apply via ( Only short-listed candidates will be contacted. We want to ensure the recruitment process is fully accessible. Please contact us at to advise us of any accessibility needs you may have. This email is only to be used for any accessibility requirement in terms of application and not for sending the application itself.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexualexploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority ordiscrimination. All selected candidates will, undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory CommitteeonAdministrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC),FAOFinance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and others imilarbodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Link to the organization’s job posting: