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United Nations Office at Geneva

Senior Technical Support/Development Assistant, Geneva

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  • United Nations Office at Geneva

Closing date: Tuesday, 20 December 2016

Posting Title: Senior Technical Support/Development Assistant, G7


Department/ Office: United Nations Office at Geneva

Duty Station: GENEVA

Posting Period: 21 November 2016-20 December 2016

Job Opening number: 16-PUB-UNOG-69487-R-GENEVA (O)

Staffing Exercise ID: N/A

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Special Notice

Recruitment for this position is done on a local basis.

Passing the United Nations Administrative Assessment Support Test (ASAT) at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, ICTY or the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Organizational Setting and Reporting

This post is located in the Design Unit of the Printing Section of the Production and Support Service in the Division of Conference Management, United Nations Office at Geneva.


Under the direct supervision of the Chief, Design Unit and overall guidance of the Chief, Printing Section, the incumbent:

Supervises the work of the graphic design and desktop publishing subunits.

Performs duties of first reporting officer for the chiefs of sub-units.

Develops templates and automated style sheets to support formatting of content (text, photos, images etc.)

Contributes to back-end development of digital publications for various platforms.

Performs quality control on the import of text, images and tables into desktop/electronic publishing software.

Checks, approves and assesses all multimedia projects produced by the Unit .

Directs the implementation of systems to manage and archive digital artwork files and package files for local and network archiving.

Develops, implements, and maintains processes and standards as it pertains to digital workflow.

Maintains, manages and analyses production statistics for the Unit.

Provides advice to the Chief of Unit and Chief of Section on all technical and development matters related to the activities of the Design Unit.

Keeps up to date with good practices and latest technological developments in the area of electronic and print publishing and multimedia development.

Performs extensive research on substantive issues related to electronic publishing.

Researches and evaluates tools, methodologies, and software applications, making recommendations regarding the acquisition of new hardware and software;
Performs other related duties as assigned by supervisor.

Desktop Publishing Electronic Publishing Gender Equality Good Practices Graphic Design Human Rights Humanitarian Law Media Development Quality Control Technical Support



Knowledge of systems and workflow to support production of print and electronic publications (e.g. HTML5, Swift, Microsoft Visual studio). Ability to develop infrastructure for management of digital publications. Ability to develop and implement systems for management of digital assets.Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.


Considers all those to whom services are provided to be ‚clients‘ and seeks to see things from clients‘ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients‘ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients‘ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.


Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks ‚outside the box‘; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.


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Dokument erstellt am 2016-12-01 12:05:07